:root {
  --color-primary: #0278AB;
  --color-dark: #000000;
  --color-accent: #024AD8;
  --color-danger: #dc2626;
  --color-warning: #d97706;
  --color-success: #16a34a;
  --color-bg: #ffffff;
  --color-surface: #f8fafc;
  --color-border: #000000;
  --color-text-main: #000000;
  --color-text-muted: #475569;
  --font-main: 'Space Grotesk', -apple-system, BlinkMacSystemFont, sans-serif;
}

* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

body {
  font-family: var(--font-main);
  background-color: var(--color-bg);
  color: var(--color-text-main);
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

.site-container {
  width: 92%;
  max-width: 1300px;
  margin: 0 auto;
}

/* ==========================================================================
   HEADER: CLEAN FLAT (NO LOGO, LARGE SEARCH BAR, DUAL ACTION BUTTONS, CENTER NAV)
   ========================================================================== */
.header-main-sticky {
  position: sticky;
  top: 0;
  z-index: 999;
  background: #ffffff;
  border-bottom: 1.5px solid #000000;
}

.top-brand-bar {
  padding: 0.85rem 0;
  border-bottom: 1px solid #e2e8f0;
}

.top-brand-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 2rem;
}

/* Large Left-Aligned Search Bar */
.header-search-wrap-large {
  flex: 1;
  max-width: 680px;
  position: relative;
}

.header-search-box {
  position: relative;
  display: flex;
  align-items: center;
  width: 100%;
}

.header-search-icon {
  position: absolute;
  left: 1.1rem;
  width: 18px;
  height: 18px;
  color: #64748b;
  pointer-events: none;
}

.header-search-box input {
  width: 100%;
  height: 44px;
  background: #f8fafc;
  border: 1.5px solid #000000;
  border-radius: 0;
  padding: 0 2.5rem 0 3rem;
  font-family: inherit;
  font-size: 0.95rem;
  outline: none;
  box-shadow: none;
}

.header-search-box input:focus {
  background: #ffffff;
  border-color: var(--color-primary);
}

.btn-clear-search {
  position: absolute;
  right: 0.75rem;
  background: #e2e8f0;
  border: none;
  border-radius: 50%;
  width: 22px;
  height: 22px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: #000000;
}

.btn-clear-search:hover {
  background: #cbd5e1;
}

/* Live Search Autocomplete Dropdown */
.search-autocomplete-dropdown {
  position: absolute;
  top: calc(100% + 4px);
  left: 0;
  right: 0;
  background: #ffffff;
  border: 1.5px solid #000000;
  box-shadow: 0 10px 25px rgba(0,0,0,0.15);
  z-index: 10000;
  max-height: 380px;
  overflow-y: auto;
}

.search-dropdown-header {
  background: #f1f5f9;
  padding: 0.5rem 1rem;
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  color: #64748b;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #e2e8f0;
}

.search-dropdown-list {
  display: flex;
  flex-direction: column;
}

.search-result-item {
  padding: 0.75rem 1rem;
  border-bottom: 1px solid #f1f5f9;
  display: flex;
  align-items: center;
  justify-content: space-between;
  cursor: pointer;
  text-decoration: none;
  color: #000000;
  transition: background 0.15s ease;
}

.search-result-item:last-child {
  border-bottom: none;
}

.search-result-item:hover {
  background: #f8fafc;
}

.result-item-left {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.result-item-icon {
  width: 32px;
  height: 32px;
  background: #f1f5f9;
  border: 1px solid #000000;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--color-primary);
}

.result-item-info h5 {
  font-size: 0.92rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.1rem;
}

.result-item-info p {
  font-size: 0.8rem;
  color: #64748b;
}

.result-item-badge {
  font-size: 0.72rem;
  font-weight: 700;
  background: #000000;
  color: #ffffff;
  padding: 0.2rem 0.5rem;
}

/* Dual Header Buttons (No border) */
.header-dual-actions {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  flex-shrink: 0;
}

.btn-header-chat {
  background: #0278AB;
  color: #ffffff;
  text-decoration: none;
  font-weight: 700;
  font-size: 0.88rem;
  padding: 0.65rem 1.25rem;
  border: none;
  border-radius: 0;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  cursor: pointer;
  transition: background 0.2s ease;
}

.btn-header-chat:hover {
  background: #024AD8;
}

.btn-header-support-black {
  background: #000000;
  color: #ffffff;
  text-decoration: none;
  font-weight: 700;
  font-size: 0.88rem;
  padding: 0.65rem 1.25rem;
  border: none;
  border-radius: 0;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  transition: background 0.2s ease;
}

.btn-header-support-black:hover {
  background: #1e293b;
}

/* Centered Sub-Navbar */
.sub-nav-bar {
  background: #000000;
}

.sub-nav-inner-centered {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 2rem;
  height: 44px;
  overflow-x: auto;
}

.sub-nav-item {
  color: #cbd5e1;
  font-size: 0.88rem;
  font-weight: 600;
  white-space: nowrap;
  cursor: pointer;
  text-decoration: none;
}

.sub-nav-item:hover, .sub-nav-item.active {
  color: #ffffff;
}

.nav-highlight {
  color: #38bdf8 !important;
}

/* Global Header Live Chat Modal */
.header-chat-modal-backdrop {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0,0,0,0.65);
  z-index: 100000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
}

.header-chat-modal-box {
  background: #ffffff;
  border: 2px solid #000000;
  max-width: 520px;
  width: 100%;
  box-shadow: 0 20px 40px rgba(0,0,0,0.3);
}

.header-chat-top {
  background: #000000;
  color: #ffffff;
  padding: 0.9rem 1.25rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.header-chat-top h4 {
  font-size: 1rem;
  margin: 0;
}

.btn-chat-modal-close {
  background: transparent;
  border: none;
  color: #ffffff;
  cursor: pointer;
}

.header-chat-body {
  padding: 1.25rem;
  height: 250px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  background: #f8fafc;
}

.header-chat-input-bar {
  display: flex;
  border-top: 1.5px solid #000000;
}

.header-chat-input-bar input {
  flex: 1;
  padding: 0.85rem 1rem;
  border: none;
  font-family: inherit;
  font-size: 0.92rem;
  outline: none;
}

.header-chat-input-bar button {
  background: #0278AB;
  color: #ffffff;
  border: none;
  padding: 0 1.5rem;
  font-family: inherit;
  font-weight: 700;
  cursor: pointer;
}

.header-chat-input-bar button:hover {
  background: #024AD8;
}

/* ==========================================================================
   HOMEPAGE HERO: 4 CARDS
   ========================================================================== */
.single-row-hero {
  padding: 3.5rem 0 3rem;
  background: #ffffff;
}

.hero-main-head-wrap {
  text-align: center;
  max-width: 1040px;
  margin: 0 auto 3rem;
}

.badge-light {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  background: #f1f5f9;
  color: var(--color-primary);
  font-size: 0.82rem;
  font-weight: 700;
  padding: 0.35rem 0.95rem;
  border-radius: 0;
  margin-bottom: 1.35rem;
  border: 1.5px solid #000000;
  box-shadow: none;
}

.hero-main-title {
  font-size: 3.4rem;
  font-weight: 700;
  color: #000000;
  line-height: 1.18;
  letter-spacing: -1px;
  margin-bottom: 1.25rem;
}

.hero-main-title span {
  color: var(--color-primary);
}

@media (min-width: 1400px) {
  .hero-main-title { font-size: 3.75rem; }
}

@media (max-width: 900px) {
  .hero-main-title { font-size: 2.6rem; }
}

@media (max-width: 600px) {
  .hero-main-title { font-size: 2.1rem; }
}

.hero-main-desc {
  font-size: 1.2rem;
  color: #4b5563;
  line-height: 1.6;
  max-width: 780px;
  margin: 0 auto;
}

.horizontal-issue-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1.5rem;
}

@media (max-width: 992px) {
  .horizontal-issue-row { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 540px) {
  .horizontal-issue-row { grid-template-columns: 1fr; }
}

.issue-clean-card {
  background: #ffffff;
  border: 1.5px solid #000000;
  border-radius: 0;
  box-shadow: none;
  overflow: hidden;
  cursor: pointer;
  display: flex;
  flex-direction: column;
}

.issue-clean-card:hover {
  background-color: #f8fafc;
}

.clean-card-image {
  width: 100%;
  height: 200px;
  background: #f1f5f9;
  overflow: hidden;
  position: relative;
  border-bottom: 1.5px solid #000000;
  line-height: 0;
  display: block;
}

.clean-card-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.clean-card-bar {
  padding: 1rem 1.15rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  background: #ffffff;
}

.issue-clean-card:hover .clean-card-bar {
  background: #f8fafc;
}

.clean-card-bar h3 {
  font-size: 1.1rem;
  font-weight: 700;
  color: #000000;
  margin: 0;
  letter-spacing: -0.2px;
}

.clean-card-arrow {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #000000;
}

.clean-card-arrow i {
  width: 17px;
  height: 17px;
  stroke-width: 1.8;
}

.issue-clean-card:hover .clean-card-arrow {
  color: var(--color-primary);
}

/* ==========================================================================
   INTERACTIVE PRE-SCAN ISSUE SELECTION MODAL
   ========================================================================== */
.prescan-modal-backdrop {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0, 0, 0, 0.7);
  z-index: 10000;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
}

.prescan-modal-box {
  background: #ffffff;
  border: 2px solid #000000;
  max-width: 640px;
  width: 100%;
  position: relative;
  animation: modalPop 0.25s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes modalPop {
  0% { transform: scale(0.96); opacity: 0; }
  100% { transform: scale(1); opacity: 1; }
}

.modal-header-bar {
  background: #000000;
  color: #ffffff;
  padding: 1rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.modal-header-bar h3 {
  font-size: 1.15rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 0.6rem;
}

.modal-close-btn {
  background: transparent;
  border: none;
  color: #ffffff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0.25rem;
}

.modal-close-btn:hover {
  color: #f87171;
}

.modal-body-content {
  padding: 1.75rem 1.5rem;
}

.modal-body-content p {
  font-size: 0.95rem;
  color: #475569;
  margin-bottom: 1.25rem;
}

.modal-options-list {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-bottom: 1.5rem;
}

.modal-radio-option {
  border: 1.5px solid #000000;
  background: #f8fafc;
  padding: 0.85rem 1.15rem;
  display: flex;
  align-items: center;
  gap: 0.75rem;
  cursor: pointer;
  transition: background 0.15s ease;
}

.modal-radio-option:hover {
  background: #f1f5f9;
}

.modal-radio-option.selected {
  background: #ffffff;
  border-color: var(--color-primary);
  outline: 2px solid var(--color-primary);
}

.modal-radio-option input[type="radio"] {
  accent-color: var(--color-primary);
  width: 18px;
  height: 18px;
}

.modal-radio-option span {
  font-size: 0.92rem;
  font-weight: 600;
  color: #000000;
}

.modal-other-input-wrap {
  display: none;
  margin-top: 0.5rem;
}

.modal-other-input-wrap input {
  width: 100%;
  padding: 0.75rem 1rem;
  border: 1.5px solid #000000;
  font-family: inherit;
  font-size: 0.9rem;
  outline: none;
}

.modal-footer-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 1rem;
  border-top: 1px solid #e2e8f0;
  padding-top: 1.25rem;
}

.btn-modal-cancel {
  background: transparent;
  border: 1.5px solid #000000;
  padding: 0.65rem 1.25rem;
  font-family: inherit;
  font-weight: 700;
  font-size: 0.9rem;
  cursor: pointer;
}

.btn-modal-start {
  background: #0278AB;
  color: #ffffff;
  border: 1.5px solid #000000;
  padding: 0.7rem 1.75rem;
  font-family: inherit;
  font-weight: 700;
  font-size: 0.95rem;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.btn-modal-start:hover {
  background: #024AD8;
}

/* ==========================================================================
   OTHER PRODUCT SUPPORT & TRUST PILLARS
   ========================================================================== */
.other-support-section {
  padding: 0 0 4rem;
  background: #ffffff;
}

.other-support-bar {
  background: #f8fafc;
  border: 1.5px solid #000000;
  border-radius: 0;
  padding: 1.15rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 1.25rem;
}

.other-support-label {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.95rem;
  font-weight: 700;
  color: #000000;
  white-space: nowrap;
}

.other-support-label i {
  width: 18px;
  height: 18px;
  color: var(--color-primary);
}

.other-support-links {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  flex-wrap: wrap;
}

.support-chip-item {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  background: #ffffff;
  border: 1px solid #000000;
  padding: 0.45rem 0.9rem;
  font-size: 0.88rem;
  font-weight: 600;
  color: #000000;
  text-decoration: none;
  cursor: pointer;
}

.support-chip-item:hover {
  background: #000000;
  color: #ffffff;
}

.section-trust-pillars {
  padding: 4.5rem 0;
  background: #ffffff;
}

.pillars-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.75rem;
}

@media (max-width: 860px) {
  .pillars-grid { grid-template-columns: 1fr; }
}

.pillar-card {
  background: #ffffff;
  border: 1.5px solid #000000;
  padding: 2.25rem 1.75rem;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}

.pillar-icon-box {
  width: 50px;
  height: 50px;
  background: #000000;
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 1.5rem;
}

.pillar-icon-box i { width: 24px; height: 24px; }

.pillar-card h3 {
  font-size: 1.3rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.75rem;
}

.pillar-card p {
  font-size: 0.95rem;
  color: #4b5563;
  line-height: 1.6;
}

.section-support-resources {
  padding: 4.5rem 0 5rem;
  background: #ffffff;
}

.resource-header-area {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  margin-bottom: 2.5rem;
  flex-wrap: wrap;
  gap: 1.5rem;
}

.resource-tiles-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.5rem;
}

@media (max-width: 860px) {
  .resource-tiles-grid { grid-template-columns: 1fr; }
}

.resource-tile-box {
  border: 1.5px solid #000000;
  padding: 1.75rem 1.5rem;
  background: #ffffff;
  text-decoration: none;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  cursor: pointer;
}

.resource-tile-box:hover { background-color: #f8fafc; }

.resource-tile-top {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  margin-bottom: 1rem;
}

.resource-icon-wrap {
  width: 40px;
  height: 40px;
  background: #f1f5f9;
  color: var(--color-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  border: 1px solid #000000;
}

.resource-icon-wrap i { width: 20px; height: 20px; }

.resource-tile-box h4 {
  font-size: 1.15rem;
  font-weight: 700;
  color: #000000;
}

.resource-tile-box p {
  font-size: 0.92rem;
  color: #64748b;
  line-height: 1.5;
  margin-bottom: 1.5rem;
}

.resource-action-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 0.88rem;
  font-weight: 700;
  color: #000000;
  border-top: 1px solid #e2e8f0;
  padding-top: 0.85rem;
}

.section-workflow-showcase {
  padding: 5rem 0;
  background: #ffffff;
}

.workflow-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3.5rem;
  align-items: stretch;
}

@media (max-width: 992px) {
  .workflow-grid { grid-template-columns: 1fr; gap: 2.5rem; }
}

.workflow-visual-box {
  border: 1.5px solid #000000;
  background: #ffffff;
  overflow: hidden;
  position: relative;
  display: flex;
  width: 100%;
  min-height: 100%;
}

.workflow-visual-box img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.workflow-text-box {
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.section-tag {
  display: inline-block;
  font-size: 0.8rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--color-primary);
  margin-bottom: 0.75rem;
}

.section-head-title {
  font-size: 2.2rem;
  font-weight: 700;
  color: #000000;
  line-height: 1.25;
  margin-bottom: 1.25rem;
}

.section-head-title span { color: var(--color-primary); }

.section-head-desc {
  font-size: 1.05rem;
  color: #4b5563;
  line-height: 1.65;
  margin-bottom: 2rem;
}

.step-bullet-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
  margin-bottom: 2rem;
}

.step-bullet-item {
  display: flex;
  gap: 1rem;
  align-items: flex-start;
}

.step-num-box {
  width: 32px;
  height: 32px;
  background: #000000;
  color: #ffffff;
  font-weight: 700;
  font-size: 0.9rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.step-content h4 {
  font-size: 1.05rem;
  color: #000000;
  margin-bottom: 0.2rem;
}

.step-content p {
  font-size: 0.9rem;
  color: #64748b;
  line-height: 1.5;
}

.btn-black-action {
  background: #000000;
  color: #ffffff;
  font-weight: 700;
  font-size: 0.92rem;
  padding: 0.75rem 1.6rem;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  cursor: pointer;
  border: none;
  align-self: flex-start;
}

.btn-black-action:hover { background: var(--color-primary); }

.section-expert-support {
  padding: 5rem 0;
  background: #ffffff;
}

.expert-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3.5rem;
  align-items: stretch;
}

@media (max-width: 992px) {
  .expert-grid { grid-template-columns: 1fr; gap: 2.5rem; }
}

.expert-text-box {
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.expert-visual-box {
  border: 1.5px solid #000000;
  background: #ffffff;
  overflow: hidden;
  position: relative;
  display: flex;
  width: 100%;
  min-height: 100%;
}

.expert-visual-box img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.feature-pill-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
  margin: 1.75rem 0 2rem;
}

@media (max-width: 500px) {
  .feature-pill-grid { grid-template-columns: 1fr; }
}

.feature-pill-card {
  border: 1px solid #000000;
  padding: 1rem;
  background: #f8fafc;
}

.feature-pill-card h5 {
  font-size: 0.95rem;
  color: #000000;
  margin-bottom: 0.25rem;
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.feature-pill-card p {
  font-size: 0.85rem;
  color: #64748b;
  line-height: 1.45;
}

.section-faq-block {
  padding: 5rem 0;
  background: #ffffff;
}

.faq-header-center {
  text-align: center;
  max-width: 700px;
  margin: 0 auto 3rem;
}

.faq-list-wrap {
  max-width: 860px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.faq-item-box {
  border: 1.5px solid #000000;
  background: #ffffff;
  overflow: hidden;
}

.faq-question-btn {
  width: 100%;
  padding: 1.15rem 1.4rem;
  background: transparent;
  border: none;
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-family: inherit;
  font-size: 1.05rem;
  font-weight: 700;
  color: #000000;
  text-align: left;
  cursor: pointer;
}

.faq-question-btn i { width: 18px; height: 18px; color: #000000; }

.faq-answer-content {
  padding: 0 1.4rem 1.25rem;
  font-size: 0.92rem;
  color: #475569;
  line-height: 1.6;
  border-top: 1px solid #f1f5f9;
  padding-top: 0.9rem;
}

/* ==========================================================================
   STAGE 2A: STANDARD SCANNER (FOR SLOW COMPUTER)
   ========================================================================== */
.stage-section { display: none; }
.stage-section.active { display: block; }

.full-diagnostic-container {
  padding: 3rem 0 5rem;
  background: #ffffff;
}

.diagnostic-window-shell {
  border: 1.5px solid #000000;
  background: #ffffff;
  overflow: hidden;
  position: relative;
}

.diag-titlebar {
  background: #000000;
  color: #ffffff;
  padding: 0.9rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.diag-titlebar-left {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  font-size: 0.95rem;
  font-weight: 700;
}

.diag-body-wrapper {
  padding: 3rem 2rem;
  position: relative;
  min-height: 440px;
  background: #ffffff;
}

.scanner-laser-beam {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: #0278AB;
  pointer-events: none;
  animation: laserScanDown 2.2s ease-in-out infinite alternate;
}

@keyframes laserScanDown {
  0% { top: 0%; }
  100% { top: 95%; }
}

.diag-scanning-view {
  text-align: center;
  max-width: 780px;
  margin: 1rem auto;
}

.clean-scanner-spinner {
  width: 48px;
  height: 48px;
  border: 3px solid #e2e8f0;
  border-top: 3px solid #000000;
  border-radius: 50%;
  animation: spin 1s linear infinite;
  margin: 0 auto 1.5rem;
}

@keyframes spin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}

.diag-scan-title {
  font-size: 1.6rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.35rem;
}

.diag-scan-subtitle {
  font-size: 0.95rem;
  color: #64748b;
  margin-bottom: 2rem;
}

.diag-live-metrics-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1rem;
  margin: 2rem 0;
  text-align: left;
}

@media (max-width: 768px) {
  .diag-live-metrics-row { grid-template-columns: 1fr 1fr; }
}

.metric-scan-box {
  background: #f8fafc;
  border: 1px solid #000000;
  padding: 1rem;
}

.metric-scan-label {
  font-size: 0.78rem;
  color: #64748b;
  text-transform: uppercase;
  font-weight: 700;
  margin-bottom: 0.25rem;
}

.metric-scan-val {
  font-size: 1.15rem;
  font-weight: 700;
  color: #000000;
}

.progress-bar-wrap {
  width: 100%;
  height: 8px;
  background: #e2e8f0;
  border: 1px solid #000000;
  overflow: hidden;
  margin: 1.5rem 0 0.4rem;
}

.progress-fill {
  width: 0%;
  height: 100%;
  background: #0278AB;
  transition: width 0.3s ease;
}

.diag-results-view { display: none; }

.diag-alert-banner {
  border: 1.5px solid #dc2626;
  background: #fef2f2;
  padding: 1.25rem 1.5rem;
  margin-bottom: 2rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 1rem;
}

.diag-alert-banner h3 {
  color: #991b1b;
  font-size: 1.2rem;
  font-weight: 700;
  margin-bottom: 0.2rem;
}

.diag-alert-banner p { color: #b91c1c; font-size: 0.9rem; }

.slow-reasons-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1.25rem;
  margin-bottom: 2.25rem;
}

@media (max-width: 992px) {
  .slow-reasons-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 540px) {
  .slow-reasons-grid { grid-template-columns: 1fr; }
}

.reason-card {
  background: #ffffff;
  border: 1px solid #000000;
  padding: 1.35rem 1.15rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.reason-card-top {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
}

.reason-badge {
  font-size: 0.75rem;
  font-weight: 700;
  padding: 0.15rem 0.5rem;
  border: 1px solid #000000;
  background: #f1f5f9;
  color: #000000;
}

.reason-card h4 {
  font-size: 1.05rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.35rem;
}

.reason-card p {
  font-size: 0.85rem;
  color: #64748b;
  line-height: 1.5;
}

.diag-manifest-table-box {
  border: 1px solid #000000;
  margin-bottom: 2.25rem;
  overflow-x: auto;
}

.diag-manifest-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 0.88rem;
}

.diag-manifest-table th {
  background: #000000;
  color: #ffffff;
  padding: 0.85rem 1.15rem;
  font-weight: 700;
  font-size: 0.82rem;
  text-transform: uppercase;
}

.diag-manifest-table td {
  padding: 0.85rem 1.15rem;
  border-bottom: 1px solid #e2e8f0;
  color: #1e293b;
}

.diag-manifest-table tr:last-child td { border-bottom: none; }

.table-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-weight: 700;
  font-size: 0.8rem;
}

.status-crit { color: #dc2626; }
.status-warn { color: #d97706; }
.status-lock { color: #7c3aed; }

.diag-cta-action-bar {
  background: #f8fafc;
  border: 1.5px solid #000000;
  padding: 1.75rem 2rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 1.5rem;
}

.diag-cta-action-bar .cta-text { flex: 1; min-width: 320px; }

.diag-cta-action-bar .cta-text h4 {
  font-size: 1.25rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.25rem;
}

.diag-cta-action-bar .cta-text p {
  font-size: 0.92rem;
  color: #475569;
}

.cta-right-box {
  display: flex;
  align-items: center;
  gap: 1.25rem;
  flex-wrap: wrap;
}

.file-info-chip {
  background: #ffffff;
  border: 1px solid #000000;
  padding: 0.55rem 0.95rem;
  font-size: 0.85rem;
  display: flex;
  flex-direction: column;
}

.file-info-chip span {
  font-size: 0.72rem;
  color: #64748b;
  text-transform: uppercase;
  font-weight: 700;
}

.file-info-chip strong {
  color: #000000;
  font-size: 0.88rem;
}

.btn-start-autofix {
  background: #0278AB;
  color: #ffffff;
  border: 1px solid #000000;
  font-family: inherit;
  font-size: 1rem;
  font-weight: 700;
  padding: 0.9rem 2.1rem;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 0.6rem;
  transition: background 0.2s ease;
}

.btn-start-autofix:hover { background: #024AD8; }

/* ==========================================================================
   STAGE 2B: WINDOWS UPDATE AUTHENTIC OS-STYLE LOADER & SERVICING UI
   ========================================================================== */
.wu-dashboard-container {
  padding: 3rem 0 5rem;
  background: #ffffff;
}

.wu-window-shell {
  border: 1.5px solid #000000;
  background: #ffffff;
}

.wu-window-header {
  background: #000000;
  color: #ffffff;
  padding: 1rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.wu-window-body {
  padding: 2.5rem 2rem;
}

.wu-active-diagnosing-view {
  text-align: center;
  max-width: 760px;
  margin: 1.5rem auto;
}

.win-ring-loader-wrap {
  width: 64px;
  height: 64px;
  margin: 0 auto 1.5rem;
  position: relative;
}

.win-ring-spinner {
  width: 100%;
  height: 100%;
  border: 4px solid #e2e8f0;
  border-top-color: #0278AB;
  border-right-color: #0278AB;
  border-radius: 50%;
  animation: winRingSpin 1.1s cubic-bezier(0.55, 0.15, 0.45, 0.85) infinite;
}

@keyframes winRingSpin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}

.wu-live-status-head {
  font-size: 1.65rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.35rem;
}

.wu-live-status-sub {
  font-size: 0.95rem;
  color: #64748b;
  margin-bottom: 1.75rem;
}

.wu-stepper-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 1rem;
  margin-bottom: 2rem;
}

@media (max-width: 860px) {
  .wu-stepper-row { grid-template-columns: 1fr 1fr; }
}

.wu-step-card {
  border: 1.5px solid #e2e8f0;
  background: #f8fafc;
  padding: 1.15rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  text-align: left;
}

.wu-step-card.active {
  border-color: #000000;
  background: #ffffff;
}

.wu-step-card.failed {
  border-color: #dc2626;
  background: #fef2f2;
}

.wu-step-card .step-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  color: #64748b;
}

.wu-step-card.active .step-head { color: #0278AB; }
.wu-step-card.failed .step-head { color: #dc2626; }

.wu-step-card h5 {
  font-size: 0.95rem;
  color: #000000;
  font-weight: 700;
}

.wu-step-card p {
  font-size: 0.8rem;
  color: #64748b;
  line-height: 1.35;
}

.wu-progressbar-container {
  width: 100%;
  height: 10px;
  background: #e2e8f0;
  border: 1px solid #000000;
  overflow: hidden;
  margin: 1.5rem 0 0.5rem;
}

.wu-progress-fill-bar {
  width: 0%;
  height: 100%;
  background: #0278AB;
  transition: width 0.3s ease;
}

.wu-diagnosed-results-view {
  display: none;
}

.wu-sys-identity-bar {
  background: #f8fafc;
  border: 1px solid #000000;
  padding: 1rem 1.5rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 1rem;
  margin-bottom: 2rem;
}

.wu-sys-item {
  display: flex;
  flex-direction: column;
}

.wu-sys-item span {
  font-size: 0.72rem;
  color: #64748b;
  font-weight: 700;
  text-transform: uppercase;
}

.wu-sys-item strong {
  font-size: 0.92rem;
  color: #000000;
}

.wu-details-split {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 1.75rem;
  margin-bottom: 2rem;
}

@media (max-width: 900px) {
  .wu-details-split { grid-template-columns: 1fr; }
}

.wu-console-box {
  border: 1.5px solid #000000;
  background: #090d16;
  padding: 1.25rem;
  display: flex;
  flex-direction: column;
}

.wu-console-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid #1e293b;
  padding-bottom: 0.75rem;
  margin-bottom: 1rem;
  font-size: 0.8rem;
  color: #94a3b8;
  font-family: monospace;
}

.wu-terminal-stream {
  font-family: 'Consolas', 'Courier New', monospace;
  font-size: 0.82rem;
  color: #38bdf8;
  line-height: 1.5;
  height: 250px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.wu-terminal-stream .line-err {
  color: #f87171;
  font-weight: 700;
  background: rgba(220, 38, 38, 0.15);
  padding: 0.2rem 0.4rem;
}

.wu-terminal-stream .line-ok { color: #4ade80; }
.wu-terminal-stream .line-warn { color: #facc15; }

.wu-exception-card {
  border: 1.5px solid #000000;
  background: #ffffff;
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.wu-exception-header {
  border-bottom: 1px solid #e2e8f0;
  padding-bottom: 1rem;
  margin-bottom: 1.25rem;
}

.wu-badge-red {
  display: inline-block;
  background: #fee2e2;
  color: #991b1b;
  border: 1px solid #dc2626;
  font-size: 0.75rem;
  font-weight: 700;
  padding: 0.2rem 0.5rem;
  margin-bottom: 0.5rem;
}

.wu-exception-header h4 {
  font-size: 1.15rem;
  font-weight: 700;
  color: #000000;
}

.wu-fault-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-bottom: 1.5rem;
}

.wu-fault-list li {
  font-size: 0.86rem;
  color: #1e293b;
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
  line-height: 1.4;
}

.wu-fault-list li i {
  color: #dc2626;
  flex-shrink: 0;
  margin-top: 2px;
}

.wu-fault-list li strong {
  font-family: monospace;
  color: #000000;
}

/* ==========================================================================
   STAGE 3: PACKAGE DOWNLOAD STREAM & 98% FATAL ERROR CRASH
   ========================================================================== */
.download-process-box {
  background: #ffffff;
  border: 1.5px solid #000000;
  max-width: 880px;
  margin: 3.5rem auto;
  overflow: hidden;
}

.download-process-body {
  padding: 3rem 2.5rem;
  text-align: center;
}

.download-icon-circle {
  width: 68px;
  height: 68px;
  margin: 0 auto 1.5rem;
  background: #f1f5f9;
  border: 1.5px solid #000000;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 2rem;
}

.download-file-card {
  background: #f8fafc;
  border: 1px solid #000000;
  padding: 1rem 1.25rem;
  margin: 1.5rem 0 1rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  text-align: left;
}

.download-file-card .file-meta h5 {
  font-size: 1rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.15rem;
}

.download-file-card .file-meta p {
  font-size: 0.82rem;
  color: #64748b;
}

.update-stage-terminal {
  background: #0b1120;
  border: 1.5px solid #000000;
  padding: 1.15rem 1.25rem;
  margin: 1.25rem 0 0.5rem;
  text-align: left;
  font-family: 'Consolas', 'Courier New', monospace;
  font-size: 0.84rem;
  color: #38bdf8;
  height: 140px;
  overflow-y: auto;
}

.terminal-line { margin-bottom: 0.35rem; line-height: 1.4; }
.terminal-line.success { color: #4ade80; }
.terminal-line.warning { color: #facc15; }
.terminal-line.error { color: #f87171; font-weight: 700; }

/* ==========================================================================
   FATAL ERROR SCREEN: SINGLE-ROW 2 BUTTONS
   ========================================================================== */
.fatal-error-view { display: none; text-align: left; }

.fatal-error-banner {
  background: #fee2e2;
  border: 1.5px solid #dc2626;
  padding: 1.5rem 1.75rem;
  margin-bottom: 2rem;
  display: flex;
  align-items: flex-start;
  gap: 1rem;
}

.fatal-error-banner .err-icon {
  font-size: 2.2rem;
  color: #dc2626;
  line-height: 1;
}

.fatal-error-banner h3 {
  color: #991b1b;
  font-size: 1.25rem;
  font-weight: 700;
  margin-bottom: 0.35rem;
}

.fatal-error-banner p {
  color: #b91c1c;
  font-size: 0.92rem;
  line-height: 1.5;
}

.missing-files-list-box {
  background: #f8fafc;
  border: 1.5px solid #000000;
  padding: 1.5rem;
  margin-bottom: 2rem;
}

.missing-files-list-box h4 {
  font-size: 1.05rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.85rem;
}

.missing-files-ul {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.missing-files-ul li {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  font-size: 0.9rem;
  color: #0f172a;
  background: #ffffff;
  padding: 0.6rem 0.85rem;
  border: 1px solid #e2e8f0;
}

.missing-files-ul li strong {
  font-family: monospace;
  color: #dc2626;
}

.fatal-buttons-single-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.5rem;
  margin-top: 1.5rem;
}

@media (max-width: 768px) {
  .fatal-buttons-single-row { grid-template-columns: 1fr; gap: 1rem; }
}

.fatal-btn-col {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.fatal-btn-label {
  font-size: 0.85rem;
  font-weight: 700;
  color: #000000;
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

.btn-fatal-chat {
  background: #16a34a;
  color: #ffffff;
  border: 1.5px solid #000000;
  font-family: inherit;
  font-size: 1.02rem;
  font-weight: 700;
  padding: 0.95rem 1.5rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.6rem;
  width: 100%;
  transition: background 0.2s ease;
}

.btn-fatal-chat:hover { background: #15803d; }

.btn-fatal-support {
  background: #0278AB;
  color: #ffffff;
  border: 1.5px solid #000000;
  font-family: inherit;
  font-size: 1.02rem;
  font-weight: 700;
  padding: 0.95rem 1.5rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.6rem;
  width: 100%;
  transition: background 0.2s ease;
}

.btn-fatal-support:hover { background: #024AD8; }

.instant-support-drawer {
  display: none;
  margin-top: 2.25rem;
  border-top: 1.5px solid #000000;
  padding-top: 2rem;
}

.support-split-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.5rem;
}

@media (max-width: 768px) {
  .support-split-grid { grid-template-columns: 1fr; }
}

.chat-card, .form-card {
  background: #f8fafc;
  border: 1.5px solid #000000;
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
}

.chat-card h4, .form-card h4 {
  font-size: 1.1rem;
  margin-bottom: 0.35rem;
}

.chat-card p, .form-card p {
  color: var(--color-text-muted);
  font-size: 0.85rem;
  margin-bottom: 1rem;
}

.chat-window {
  background: #ffffff;
  border: 1px solid #000000;
  padding: 0.85rem;
  height: 200px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  margin-bottom: 0.85rem;
}

.chat-bubble {
  max-width: 85%;
  padding: 0.6rem 0.8rem;
  font-size: 0.82rem;
  line-height: 1.4;
}

.chat-bubble.agent {
  background: #e0f2fe;
  color: #0369a1;
  align-self: flex-start;
}

.chat-bubble.user {
  background: #000000;
  color: #ffffff;
  align-self: flex-end;
}

.chat-input-row { display: flex; gap: 0.5rem; }

.chat-input-row input {
  flex: 1;
  padding: 0.6rem 0.8rem;
  border: 1px solid #000000;
  background: #ffffff;
  font-family: inherit;
  font-size: 0.88rem;
  outline: none;
}

.chat-input-row button {
  background: #000000;
  color: #ffffff;
  border: none;
  padding: 0.6rem 1.1rem;
  cursor: pointer;
  font-weight: 700;
  font-size: 0.85rem;
}

.form-group { margin-bottom: 0.85rem; }

.form-group label {
  display: block;
  font-size: 0.8rem;
  font-weight: 600;
  margin-bottom: 0.25rem;
  color: #000000;
}

.form-group input {
  width: 100%;
  padding: 0.6rem 0.8rem;
  border: 1px solid #000000;
  background: #ffffff;
  font-family: inherit;
  font-size: 0.88rem;
  outline: none;
}

.btn-submit-contact {
  background: #000000;
  color: #ffffff;
  border: none;
  font-family: inherit;
  font-size: 0.95rem;
  font-weight: 700;
  padding: 0.75rem;
  cursor: pointer;
  width: 100%;
}

.btn-submit-contact:hover { background: var(--color-primary); }

.form-success-alert {
  display: none;
  background: #f0fdf4;
  color: #166534;
  border: 1px solid #bbf7d0;
  padding: 0.75rem;
  font-size: 0.85rem;
  margin-top: 0.85rem;
  text-align: center;
}

/* ==========================================================================
   CONTACT PAGE SPECIFIC STYLING
   ========================================================================== */
.contact-page-hero {
  padding: 3.5rem 0 2rem;
  background: #ffffff;
  text-align: center;
}

.contact-main-title {
  font-size: 3rem;
  font-weight: 700;
  color: #000000;
  letter-spacing: -1px;
  line-height: 1.2;
  margin-bottom: 1rem;
}

.contact-main-title span {
  color: var(--color-primary);
}

.contact-main-desc {
  font-size: 1.15rem;
  color: #475569;
  max-width: 760px;
  margin: 0 auto;
  line-height: 1.6;
}

.contact-main-section {
  padding: 2.5rem 0 5rem;
  background: #ffffff;
}

.contact-layout-grid {
  display: grid;
  grid-template-columns: 1.25fr 0.75fr;
  gap: 2.5rem;
  align-items: flex-start;
}

@media (max-width: 960px) {
  .contact-layout-grid {
    grid-template-columns: 1fr;
  }
}

.contact-form-card {
  border: 1.5px solid #000000;
  background: #ffffff;
  padding: 2.5rem;
}

.form-card-header {
  border-bottom: 1.5px solid #000000;
  padding-bottom: 1.25rem;
  margin-bottom: 2rem;
}

.form-card-header h3 {
  font-size: 1.45rem;
  font-weight: 700;
  color: #000000;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
}

.form-card-header p {
  font-size: 0.92rem;
  color: #64748b;
}

.form-row-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.25rem;
  margin-bottom: 1.25rem;
}

@media (max-width: 600px) {
  .form-row-2 {
    grid-template-columns: 1fr;
  }
}

.form-group-item {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  margin-bottom: 1.25rem;
}

.form-group-item label {
  font-size: 0.85rem;
  font-weight: 700;
  color: #000000;
}

.form-group-item input,
.form-group-item select,
.form-group-item textarea {
  width: 100%;
  padding: 0.75rem 1rem;
  border: 1.5px solid #000000;
  background: #f8fafc;
  font-family: inherit;
  font-size: 0.92rem;
  outline: none;
}

.form-group-item input:focus,
.form-group-item select:focus,
.form-group-item textarea:focus {
  background: #ffffff;
  border-color: var(--color-primary);
}

.form-consent-box {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  margin: 1.5rem 0 1.75rem;
}

.form-consent-box input {
  margin-top: 3px;
}

.form-consent-box label {
  font-size: 0.85rem;
  color: #475569;
  line-height: 1.45;
  cursor: pointer;
}

.btn-contact-submit {
  background: #0278AB;
  color: #ffffff;
  border: 1.5px solid #000000;
  font-family: inherit;
  font-size: 1.05rem;
  font-weight: 700;
  padding: 0.95rem 2rem;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.6rem;
  width: 100%;
  transition: background 0.2s ease;
}

.btn-contact-submit:hover {
  background: #024AD8;
}

.contact-success-banner {
  display: none;
  background: #f0fdf4;
  border: 1.5px solid #16a34a;
  padding: 1.25rem 1.5rem;
  margin-top: 1.5rem;
  align-items: flex-start;
  gap: 1rem;
}

.contact-success-banner h4 {
  font-size: 1.05rem;
  color: #166534;
  font-weight: 700;
  margin-bottom: 0.25rem;
}

.contact-success-banner p {
  font-size: 0.88rem;
  color: #15803d;
}

.contact-sidebar-wrap {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.contact-agent-status-box {
  border: 1.5px solid #000000;
  background: #f8fafc;
  padding: 1.75rem;
}

.agent-live-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  background: #ffffff;
  border: 1px solid #16a34a;
  color: #16a34a;
  font-size: 0.78rem;
  font-weight: 700;
  padding: 0.25rem 0.65rem;
  margin-bottom: 1rem;
}

.live-dot {
  width: 8px;
  height: 8px;
  background: #16a34a;
  border-radius: 50%;
  display: inline-block;
}

.contact-agent-status-box h4 {
  font-size: 1.2rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.35rem;
}

.contact-agent-status-box p {
  font-size: 0.88rem;
  color: #64748b;
  margin-bottom: 1.5rem;
}

.agent-stats-row {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0.75rem;
  border-top: 1px solid #e2e8f0;
  padding-top: 1.25rem;
}

.agent-stat {
  display: flex;
  flex-direction: column;
}

.agent-stat span {
  font-size: 0.72rem;
  color: #64748b;
  font-weight: 700;
  text-transform: uppercase;
}

.agent-stat strong {
  font-size: 0.95rem;
  color: #000000;
}

.contact-info-card {
  border: 1.5px solid #000000;
  background: #ffffff;
  padding: 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
}

.contact-info-item {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
}

.info-icon {
  width: 36px;
  height: 36px;
  background: #f1f5f9;
  border: 1px solid #000000;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--color-primary);
}

.info-icon i {
  width: 18px;
  height: 18px;
}

.contact-info-item h5 {
  font-size: 0.95rem;
  font-weight: 700;
  color: #000000;
  margin-bottom: 0.2rem;
}

.contact-info-item p {
  font-size: 0.84rem;
  color: #64748b;
  line-height: 1.4;
}

.contact-quick-action-box {
  border: 1.5px solid #000000;
  background: #000000;
  color: #ffffff;
  padding: 1.75rem;
}

.contact-quick-action-box h4 {
  font-size: 1.15rem;
  font-weight: 700;
  margin-bottom: 0.35rem;
}

.contact-quick-action-box p {
  font-size: 0.86rem;
  color: #cbd5e1;
  margin-bottom: 1.25rem;
}

.btn-return-home {
  background: #ffffff;
  color: #000000;
  font-size: 0.88rem;
  font-weight: 700;
  padding: 0.7rem 1.25rem;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.btn-return-home:hover {
  background: #38bdf8;
  color: #000000;
}

/* ==========================================================================
   PREMIUM MULTI-COLUMN FOOTER STYLING
   ========================================================================== */
.site-footer-premium {
  background: #090d16;
  color: #cbd5e1;
  border-top: 2px solid #000000;
  margin-top: auto;
}

/* Top Trust Bar in Footer */
.footer-top-banner {
  background: #0f172a;
  border-bottom: 1px solid #1e293b;
  padding: 2.25rem 0;
}

.footer-trust-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 2rem;
}

@media (max-width: 860px) {
  .footer-trust-grid {
    grid-template-columns: 1fr;
    gap: 1.5rem;
  }
}

.footer-trust-item {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
}

.trust-icon-box {
  width: 44px;
  height: 44px;
  background: #1e293b;
  border: 1px solid #334155;
  color: #38bdf8;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.trust-icon-box i {
  width: 22px;
  height: 22px;
}

.footer-trust-item h5 {
  font-size: 1rem;
  font-weight: 700;
  color: #ffffff;
  margin-bottom: 0.2rem;
}

.footer-trust-item p {
  font-size: 0.84rem;
  color: #94a3b8;
  line-height: 1.45;
}

/* Main 4-Column Footer */
.footer-main-content {
  padding: 4rem 0 3rem;
}

.footer-columns-grid {
  display: grid;
  grid-template-columns: 1.35fr 1fr 1fr 1.25fr;
  gap: 2.5rem;
}

@media (max-width: 1024px) {
  .footer-columns-grid {
    grid-template-columns: 1fr 1fr;
    gap: 2rem;
  }
}

@media (max-width: 600px) {
  .footer-columns-grid {
    grid-template-columns: 1fr;
    gap: 2rem;
  }
}

.footer-brand-title {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 1.25rem;
  font-weight: 700;
  color: #ffffff;
  margin-bottom: 1rem;
}

.footer-about-text {
  font-size: 0.88rem;
  color: #94a3b8;
  line-height: 1.6;
  margin-bottom: 1.5rem;
}

.footer-live-status-pill {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  background: #1e293b;
  border: 1px solid #334155;
  padding: 0.4rem 0.85rem;
  font-size: 0.8rem;
  color: #cbd5e1;
}

.live-dot-green {
  width: 8px;
  height: 8px;
  background: #10b981;
  border-radius: 50%;
  display: inline-block;
  box-shadow: 0 0 8px #10b981;
}

.footer-col-links h4,
.footer-col-support h4 {
  font-size: 1.05rem;
  font-weight: 700;
  color: #ffffff;
  margin-bottom: 1.25rem;
  letter-spacing: -0.2px;
}

.footer-col-links ul {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.7rem;
}

.footer-col-links a {
  color: #94a3b8;
  text-decoration: none;
  font-size: 0.88rem;
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  transition: color 0.15s ease;
}

.footer-col-links a i {
  width: 14px;
  height: 14px;
  color: #64748b;
  transition: transform 0.15s ease;
}

.footer-col-links a:hover {
  color: #38bdf8;
}

.footer-col-links a:hover i {
  color: #38bdf8;
  transform: translateX(3px);
}

.footer-col-support p {
  font-size: 0.86rem;
  color: #94a3b8;
  line-height: 1.5;
  margin-bottom: 1.25rem;
}

.footer-support-actions {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-bottom: 1.5rem;
}

.btn-footer-chat {
  background: #0278AB;
  color: #ffffff;
  border: none;
  font-family: inherit;
  font-size: 0.88rem;
  font-weight: 700;
  padding: 0.75rem 1.25rem;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  transition: background 0.2s ease;
}

.btn-footer-chat:hover {
  background: #024AD8;
}

.btn-footer-ticket {
  background: #1e293b;
  color: #ffffff;
  border: 1px solid #334155;
  font-size: 0.88rem;
  font-weight: 700;
  padding: 0.7rem 1.25rem;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  transition: background 0.2s ease;
}

.btn-footer-ticket:hover {
  background: #334155;
}

.footer-badges-strip {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  flex-wrap: wrap;
}

.footer-badge-item {
  font-size: 0.75rem;
  background: #1e293b;
  border: 1px solid #334155;
  color: #94a3b8;
  padding: 0.2rem 0.55rem;
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
}

/* Bottom Legal & Disclaimer Bar */
.footer-bottom-bar {
  background: #030712;
  border-top: 1px solid #1f2937;
  padding: 1.75rem 0;
}

.footer-bottom-inner {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  font-size: 0.82rem;
  color: #64748b;
}

.footer-copyright-text {
  color: #94a3b8;
}

.footer-disclaimer-text {
  line-height: 1.5;
  font-size: 0.78rem;
  color: #64748b;
}

.footer-legal-links {
  display: flex;
  gap: 1.5rem;
  list-style: none;
  flex-wrap: wrap;
  border-top: 1px solid #111827;
  padding-top: 0.75rem;
}

.footer-legal-links a {
  color: #94a3b8;
  text-decoration: none;
}

.footer-legal-links a:hover {
  color: #ffffff;
}